Accessibility Statement
Dira4U invests considerable effort and resources to provide all customers with equitable, respectful, accessible, and professional service. In accordance with the Israeli Equal Rights for Persons with Disabilities Law 5758–1998 and the regulations enacted under it, extensive efforts and resources are invested in making the required accessibility adaptations so that a person with a disability can receive the same services available to all customers, independently and on an equal basis.
Dira4U is committed to continuous improvement. If you encounter any difficulty or have a suggestion for improvement, we would love to hear from you — please get in touch.
Accessible Customer Service
- You may contact the accessibility coordinator to request that information be provided in relevant accessible formats.
- Employee training for accessible service — training sessions are held to raise awareness of accessibility and to equip employees with practical tools for providing accessible service.
- Accessible phone line — voice menus have been made accessible so that information is conveyed in clear language without background music.
- Additional contact options — contact via the "Contact Us" form on the website: https://dira4u.app/en/contact
Website Accessibility
An accessible website is one that enables people with disabilities and elderly users to browse at the same level of efficiency and enjoyment as all other users. In Israel, approximately 1.6 million people have disabilities, of whom around 751,000 are of working age (20–64). Statistical data shows large gaps between people with and without disabilities across all areas of life.
Dira4U believes in and works toward equal opportunity in the digital space for people with a range of impairments and those who use assistive technology.
Website Accessibility Information
- This website meets the requirements of the Equal Rights for Persons with Disabilities Regulations (Accessibility Adjustments to Service) 5773–2013.
- Accessibility adaptations were carried out in accordance with the recommendations of the Israeli Standard (IS 5568) for web content accessibility at level AA and the international WCAG 2.0 document.
- Tests were conducted for the highest compatibility with the Chrome browser.
- The website provides semantic structure for assistive technologies and supports the standard keyboard navigation pattern using arrow keys, Enter, and Esc to exit menus and windows.
- Adapted for display in popular browsers and for use on mobile phones.
- For the best browsing experience with a screen reader, we recommend using the latest version of NVDA.
- Documents or videos uploaded to the site before October 2017 may not be fully accessible. If you encounter such a document or video, please contact the Dira4U accessibility coordinator and we will ensure the information is made accessible to you.
- Accessible format delivery — the company offers customers the option to receive information in accessible formats, free of charge, for people with disabilities. For inquiries about accessibility, please contact the company's accessibility coordinator whose details appear later in this statement.
Submitting Requests and Suggestions for Accessibility Improvements
We wish to note that we are continuing our efforts to improve the company's accessibility as part of our commitment to enabling the entire population, including people with disabilities, to receive the most accessible service possible.
If you encounter any problem or issue relating to accessibility, we would appreciate you letting us know, and we will make every effort to find a suitable solution and address the issue as quickly as possible.
Accessibility coordinator details for Dira4U Name: Alon Ner-Gaon Phone: 054-9312787 Email: info@dira4u.com
This accessibility statement was last updated on: 31.05.2026